Reference # 43593

Location: Chicago, IL

Job Title: User Experience Researcher

Type of Opportunity: Freelance

User Experience Researcher

Are you a passionate UX Researcher who uses your ingenuity to gather user insights to lead UX projects? Do you love to conduct primary user research and facilitate the customer journey, mapping meetings, and mini-workshops to gather insights from account teams? If this sounds like you, then read on!

Project Description
You fully understand complex business and customer problems across a variety of industries, and distill them down into focused customer insights.

In this role, you will:
– Conduct user research, gather third-party research, interview account teams and internal subject matter experts
– Translate insights into user personas/profiles and customer journey maps
– Work collaboratively with designers to bring personas and journey maps to life
– Participate in internal design-thinking sessions
– Work with program management to ensure deliverables and milestones are met

– 5+ years of digital agency, startup, or consulting firm experience
– Portfolio of great user experience research work
– An arsenal of quick-and-dirty methods for gathering user research
– Strong grounding in user experience research methodologies and tools
– Strategic thinker with the ability to work independently with little oversight when needed
– Strong attention to detail

Software Skills
MS Office

Start + End Dates
9/18/17 – 4/17/18

Hours 8am – 5pm
40 hours per week

Ref 43593