User experience (abbreviated as UX) is how a person feels when they are interacting with a system, whether it’s a website, web application or desktop software. UX designers study and evaluate how users feel about and use a system, looking at things like ease of use, perception of the value, utility, and efficiency in performing tasks. They crunch data, organize information, understand human behavior as it relates to their projects, and create interactive experiences that draw users in and keep them coming back. Great UX designers think so that their users don’t have to.
According to Fast Company:
UX designers are primarily concerned with how the product feels. A given design problem has no single right answer. UX designers explore many different approaches to solving a specific user problem. The broad responsibility of a UX designer is to ensure that the product logically flows from one step to the next. One way that a UX designer might do this is by conducting in-person user tests to observe one’s behavior. By identifying verbal and non-verbal stumbling blocks, they refine and iterate to create the “best” user experience.
Their deliverables include wireframes of screens, storyboards, and sitemaps.
When hiring or creating a User Experience/UX Designer job description, keep the following in mind:
User Experience Designer Skills Needed
- Visual Expression/Communication
- Analytical Thinking
- Mastery of Information Design
- Research techniques
- Project Management
- User modeling
- Technical Writing
- Knowledge of Usability Testing Principles
UX Designer Suggested Software Proficiency
- GUI Development Tools
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